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|Contact person||Jens Miles|
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The European Commission provides a platform for online dispute resolution (OS), which you can find here: https://ec.europa.eu/consumers/odr/ . Consumers have the option to use this platform to resolve their disputes.
In order to resolve disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists, we are obliged to participate in dispute settlement proceedings before a consumer arbitration board. The federal arbitration board at the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, http://www.universalschlichtungsstelle.de is responsible. We will participate in a dispute settlement procedure before this point.
Imprint created with the Trusted Shops legal text in cooperation with FÖHLISCH lawyers.